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Fiber-to-the-Home (FTTH)

FTTH is the gold standard in internet technology, and we want to bring it to your home

Nothing beats internet service brought to you via FTTH! The speeds are much faster. The service is much more reliable. And you can say goodbye to annoying buffering while streaming movies and TV series. If you work from home, you’ll definitely want the quick and seamless downloads and smooth video calls that fiber provides.

Key benefits include…

Plus, FTTH is an important tool for economic development.

How much speed do you need?

Available speeds and prices

STANDARD

monthly*
$ 87

Signal Blast Home Wi-Fi
25 Mbps**

Broadband Facts
MASSENA TELEPHONE COMPANY
FTTH Atlantic Area Premium plan
Fixed Broadband Consumer Disclosure
Monthly Price
$87.00
This monthly price is an introductory rate
No

Time the introductory rate applies
N/A

Monthly price after the introductory rate
N/A

Length of contract
N/A

Link to Terms of Contract
N/A
Additional Charges & Terms
Provider Monthly Fees
N/A
One-time Fees at the Time of Purchase

N/A
Early Termination Fee
N/A
Government Taxes
N/A
Discounts & Bundles
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Speeds Provided with Plan
Typical Download Speed
100 Mbps
Typical Upload Speed
20 Mbps
Typical Latency
40 ms
Data Included with Monthly Price
0 GB
Charges for Additional Data Usage
 
$0.00/GB
Customer Support
Phone:
(712) 779-2227
Website:
Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

Unique Plan Identifier: F00043310620002282025FAPRE

PREMIUM

monthly*
$ 100

Signal Blast Home Wi-Fi
100 Mbps**

Broadband Facts
MASSENA TELEPHONE COMPANY
FTTH Atlantic Area Turbo plan
Fixed Broadband Consumer Disclosure
Monthly Price
$100.00
This monthly price is an introductory rate
No

Time the introductory rate applies
N/A

Monthly price after the introductory rate
N/A

Length of contract
N/A

Link to Terms of Contract
N/A
Additional Charges & Terms
Provider Monthly Fees
N/A
One-time Fees at the Time of Purchase

N/A
Early Termination Fee
N/A
Government Taxes
N/A
Discounts & Bundles
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Speeds Provided with Plan
Typical Download Speed
250 Mbps
Typical Upload Speed
50 Mbps
Typical Latency
40 ms
Data Included with Monthly Price
0 GB
Charges for Additional Data Usage
 
$0.00/GB
Customer Support
Phone:
(712) 779-2227
Website:
Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

Unique Plan Identifier: F00043310620002282025FATUR

TURBO

monthly*
$ 152

Signal Blast Home Wi-Fi
250 Mbps**

Broadband Facts
MASSENA TELEPHONE COMPANY
FTTH Atlantic Area Rocket plan
Fixed Broadband Consumer Disclosure
Monthly Price
$152.00
This monthly price is an introductory rate
No

Time the introductory rate applies
N/A

Monthly price after the introductory rate
N/A

Length of contract
N/A

Link to Terms of Contract
N/A
Additional Charges & Terms
Provider Monthly Fees
N/A
One-time Fees at the Time of Purchase

N/A
Early Termination Fee
N/A
Government Taxes
N/A
Discounts & Bundles
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Speeds Provided with Plan
Typical Download Speed
500 Mbps
Typical Upload Speed
100 Mbps
Typical Latency
40 ms
Data Included with Monthly Price
0 GB
Charges for Additional Data Usage
 
$0.00/GB
Customer Support
Phone:
(712) 779-2227
Website:
Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

Unique Plan Identifier: F00043310620002282025FAROC

ROCKET

monthly*
$ 225

Signal Blast Home Wi-Fi
500 Mbps**

Broadband Facts
MASSENA TELEPHONE COMPANY
FTTH Atlantic Area GIG plan
Fixed Broadband Consumer Disclosure
Monthly Price
$225.00
This monthly price is an introductory rate
No

Time the introductory rate applies
N/A

Monthly price after the introductory rate
N/A

Length of contract
N/A

Link to Terms of Contract
N/A
Additional Charges & Terms
Provider Monthly Fees
N/A
One-time Fees at the Time of Purchase

N/A
Early Termination Fee
N/A
Government Taxes
N/A
Discounts & Bundles
Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone and wireless services, and use of your own equipment like modems and routers.
Speeds Provided with Plan
Typical Download Speed
1000 Mbps
Typical Upload Speed
200 Mbps
Typical Latency
40 ms
Data Included with Monthly Price
0 GB
Charges for Additional Data Usage
 
$0.00/GB
Customer Support
Phone:
(712) 779-2227
Website:
Learn about the terms used on this label. Visit the Federal Communications Commission’s Consumer Resource Center.

Unique Plan Identifier: F00043310620002282025FAGIG

*Plus taxes and fees
**Advertised speeds are maximum speeds. We cannot guarantee data rates for third party applications or websites.

Mbps= Megabits per second.

How the Fiber Construction Process Works

STEP 1

MAINLINE DESIGN AND CONSTRUCTION

This step has already been completed in your neighborhood. Our contractor has installed the mainline fiber cable in utility easements and other rights-of-way.

STEP 2

CUSTOMER APPLICATION

Now it’s your turn! Let us know you’re interested in signing up for our fast and reliable fiber service. At this stage, we’ll collect your billing information. You can also use our Bandwidth Estimator to choose the plan that best fits your needs.

STEP 3

SITE SURVEY

Once your application is submitted, we’ll schedule a site survey. One of our technicians will meet with you to determine the best route for connecting your home to our mainline cable. We’ll also help identify the ideal location for your router to ensure strong Wi-Fi coverage throughout your home. After this visit, we’ll pass the information along to our cable contractor to prepare for installation.

STEP 4

DROP CABLE INSTALLATION AND SPLICING

Next, our contractor will install the underground “drop cable” from our mainline to your home. A small box will be mounted on the outside of your home to safely terminate and ground the cable. Then our technicians will splice and test the connection to make sure your service will be fast and reliable. Once this step is complete, we’ll contact you to schedule installation.

STEP 5

SERVICE INSTALLATION

Here’s where the magic happens! Our technician will return to connect the outdoor fiber cable to the Residential Internet Gateway inside your home. An adult must be present for this appointment, which typically takes less than two hours.

STEP 6

ENJOY YOUR INTERNET

That’s it—you’re ready to enjoy high-speed, dependable fiber internet from Massena Telephone Company!

Have questions or need help? Call us at 712-779-2227 or visit our 24/7 customer portal at massenatelephone.com to manage your service or report an issue.

FREQUENTLY ASKED QUESTIONS

 

FTTH (Fiber-to-the-Home) is the next-generation broadband network that can deliver telephone, high-bandwidth Internet, and TV services at speeds faster than what is provided by conventional coaxial cable or phone lines (DSL).

 

Our fiber only network is capable of up to 500Meg of bandwidth at each home or business for future growth. We also have multiple internet providers feeding our network. Our internet service will switch to a different provider if there are any issues. It matters to us that you have the stable, reliable service that you deserve. 

Faster Internet speeds with competitive prices
FTTH will give our company the ability to offer much faster Internet speeds than what are currently available. Our new Internet access will not only be faster, but it will also be competitively priced. The speeds available using FTTH will be perfect for playing online games, watching videos, or any activity requiring a great deal of bandwidth.

Low latency
Playing online games, making video calls, and working from home via VPN all work better with low latency. FTTH has the lowest latency of all methods for delivery of Internet service to your home.

Better video services
The video services we offer will also be improved on our FTTH network. This new technology will give us the ability to offer new services to our customers as they become available. Video services will also be available to more of our customers than the technology we currently use.

The same local service and support your deserve
The technology we use to deliver services will be different, but the friendly local service you’re used to receiving will remain the same.

An important tool for economic development
Many companies consider fiber networks a necessity when considering a move to a community. Our new FTTH network will help ensure our community is ready to take advantage of future economic development opportunities.

Each passing day reliable internet is becoming more of a necessity. We believe you should have the best quality service that technology has available at a fair price. All options come with unlimited data usage with no extra charges. Streaming on multiple devices, working from home, connecting to VPN’s, Microsoft teams, Zoom, in home classes work perfectly. Services such as Netflix, Hulu, YouTube, online gaming, home monitoring services, security video work flawlessly as well. Number of users doesn’t matter our service will work.

 

The first step before a fiber line can be buried to your home is a “site survey”. We will meet with you for around 20 minutes at a time that is convenient for you. We document any private utilities, such as drain tiles, private electric lines, dog fences, and decide where to bury the fiber to your home. We are currently scheduling site surveys for fiber drop installation to homes this spring, summer, and fall. This part of the process is very important to keep everything on schedule.

 

Massena Telephone Company owns, operates, and maintains the project.

 
For typical installations, there are no fees to have the fiber buried to your home or business, no installation fees to connect to our service at time of installation, there are no contracts for our services. Some business installations and other non-typical installations may incur an installation fee, which will be discussed at your site survey.

 

Construction work will take place on weekdays anytime from 7:00 a.m. to 8:00 p.m. No work will be scheduled on major holidays or weekends.

 

Much of the construction will take place in right of ways, but in some cases it will also involve work on your personal property. This may require trenching, plowing or boring of portions of lawn or landscape, irrigation system, sidewalks and driveway areas. Massena Telephone Company will fully restore the areas to their original condition within a determined period of time.

 

You may contact Massena Telphone Company at 712-779-2227 during normal business hours to discuss any construction-related problems or concerns that may arise.

 
At each home we will install an FTTH ONT (optical network terminal) that “Talks” to the fiber. Each ONT requires power and will be connected to your power provider. The power consumption for Calix U6.x is a nominal 6 Watts.

 

Click here to fill in your contact information, we will contact you to schedule a site survey. There is no obligation to connect service if we bury a fiber line to your home. We look forward to adding you to our growing list of satisfied customers.

Let’s get started!

Complete the form below and we’ll be in touch to install fiber internet

The first step to getting fiber internet service is completing the form below. Then at no charge to you, one of our technicians will visit your home or business and gather information needed to install fiber internet via a site survey on your property. After the survey is complete, we’ll share the plan with you and schedule an installation date.

Prefer to call us instead? Great! We can be reached at 712-779-2227